Need Help?
We want to make sure you get all the great music you are need from Dada.net so here's a helpful recap of our our benefits and how you can download your MP3s. Remember, our customer service is always ready to help you!
I signed up for your 3 Free offer. How do I get started? What are Credits?
Did you sign up for our 3 Free offer? Start downloading now!
Our 3 Free offer awards you 3 credits - you can download any 3 MP3s for free.
Credits are your pass to download great music from Dada.net.
Please keep in mind your credits can only be used toward MP3s (1 credit is equal to 1 MP3 download).
Dada.net has all the music I love - I want more than 3 downloads! How do I upgrade my 3 Free membership to a Premium Membership?
You can upgrade to a premium plan using your credit card and get a 7 day free trial!
For just $9.99/month, your subscription package will include 15 credits (that works out to just $ .67 per song!) plus a one-time bonus of 25 credits. You'll have access to nearly 2 million DRM-free MP3s - download your music and move to your iPod or any MP3 player, your mobile phone or burn to a CD. You can even listen to new music before you buy! Discover new music at Dada.net, create playlists and share your music with your friends in our Community!
If you cancel within the first 7 days, all the music you already downloaded is your to keep forever.
You can read our complete Subscription Agreement here for all the details.
Which payment methods are accepted by Dada.net for a Premium membership?
Dada.net accepts Visa, Master Card, American Express and Discover.
What operating systems are compatible?
Both Windows and Macintosh operating systems work with Dada.net. To successfully download MP3 files from our service, you must be using a web browser which allows downloads and has cookies enabled. In order to listen to your MP3s, you must have an MP3/music player available on your PC as well as a PC which recognizes the MP3 files.
Why do I see a pre-authorization on my credit/debit card?
If you signed up for our subscription, you get 7 days to try Dada for free. During that time, you may see a pre-authorization placed on your debit or credit card. Please note, your account has not been charged. You will not be charged until you have passed the 7 day trial period. If you choose to cancel the service before the end of the trial period, your card will not be charged and the pre-authorization will drop from your card. For complete details on the terms of the trial offer, please review the terms.
Why do you need my credit card for the free trial?
A credit card is required upon registration for the free trial period for two reasons. The first reason is that we must verify that, once the free trial ends, you have a valid credit card to proceed with a subscription. To do this, verification is sent to your credit card. If your credit card company accepts the verification, the verification amount will remain in your cache as a "to be withdrawn" item. The purpose of performing verification is to determine if you have a valid credit card to initiate a subscription at the end of the trial, should you not cancel the subscription within the alloted 7 day period. If you choose to cancel the service before the end of the free trial period, the verification will drop off, meaning the verification amount is never withdrawn. This may take 3 to 5 business days depending on your credit card provider. However, if you do not cancel and wish to initiate the service, the verification amount will be withdrawn from your account to initiate the subscription.
The second reason is that entering your credit card allows for an enjoyable user experience by offering a seamless transition on behalf of the customer from the end of trial period to the full subscription. However, should you decide not to initiate a full subscription, we offer the option to cancel the service during the 7 day trial period, in which the credit card will not be charged for the subscription.
How do I save my MP3 downloads?
If you are a new member (3 Free or Premium subscriber), first you have to complete the registration process at Dada.net. If you already have an account, make sure you are logged in first and have credits available for your MP3 download.
Once you find an MP3 that you want to download, click "Get MP3." Your MP3s will start downloading to your PC. A pop-up window will appear, asking if you want to save or open the file. Choose "Save" and select a place in your computer to save the MP3. You can choose a default player to open your files. Select your favorite player and click "OK."
After your download is complete, the player you specified should open. If your player does not open, you can open your preferred MP3 player and open your downloaded tracks and begin enjoying your music.
If you can't find your file, make sure to check your temporary folders. Make sure you save your files in a safe place on your computer. Some browsers save your downloads in a temporary file. You can change the options/preferences of your browser to specify where you want to save your MP3s.
If you need step-by-step instructions for downloading your MP3s, watch our video showing you how.
How do I burn a CD of my MP3 downloads?
In order to burn a CD of the MP3s you have purchased, you must have a computer which has a CD drive and software which will allow you to burn CDs. Most MP3 players on your computer will have an option to burn a CD, so check the application's Help file for step-by-step instructions. You can also consult your computer's manual for troubleshooting tips.
I don't remember my password and/or my log in ID. Help!
To log in to your Dada.net account, just look for the Log In prompt on the upper right corner of this page. Click the Log In link.
If you forgot your password, click the "forgot password" link and follow the directions to have your password sent to you. The password will be sent to the email address associated with your account - if you do not see the message in your inbox, please check your spam folder.
If you do not remember your Dada log in ID, we recommend you check the email address where you received your welcome email from Dada. Look for the welcome email from support@dada.net - this email will contain your Dada log in ID.
After following these steps, if you are still having difficulty recalling your Dada log in ID, please fill out our online form. Please be sure to include the last 4 digits of the credit card used for your trial.
ALL ABOUT CREDITS!
I cancelled during the 7-day trial period, but didn't use all of my credits. Why can't I use the rest of my credits?
Once you cancel your account, you lose the rest of the remaining credits. The MP3s you downloaded are yours to keep forever, regardless of your account status.
I used all my credits within the 7-day trial period - what happens now?
Once you have used all of your credits, you will need to wait until your trial period has ended. Once your credit card is charged, you will be granted 15 credits for the month. These credits will continue to refresh every 30 days from your sign-up date, and you will continue to be charged $9.99/month until you cancel your subscription.
I've used all of my credits and I want more. How can I add more credits to my account?
Currently, upgrades are not available, but we do hope to add them very soon.
If I don't use all of my credits this month, can I use them next month?
The 25 credits you received upon sign up to the offer roll over until they are all used. Monthly credits do not roll over however. Use them or lose them!
One of my downloads failed - can you help me?
We're sorry to hear that you've experienced some difficulty with making a download on our site. If you have experienced a failed download, please send an email using our online form containing the URL (web address) of the failed download and your Dada log in ID. Our team will assist you with retrieving any lost credits.
CANCELLING
How to Cancel Your Premium Membership
To cancel your subscription online, just log in to www.dada.net with your username and password and go to Account<Account Status. You can also log in and click on this link to cancel.
If you need further assistance with your cancellation, our team can can be reached in the following ways:
Via e-mail: Fill out our online form or drop us a line at help.us@dada.net
Through our Toll Free #: Call 1-888-214-0381 to speak with one of our agents who are available to assist you.
In order to expedite your request, please have the following available:
+ Your Dada username (which can be found in your welcome e-mail)
+ The e-mail address you used to sign up
+ The last 4 digits of the credit card used for the subscription
Win Autographed Ciara CD!
We've just launched a new sweepstakes with pop/R&B superstar Ciara. Users who download DRM-free MP3s from Ciara at Dada.net will be entered to win one of four signed copies of her new CD, Fantasy Ride (Jive Records).
On Dada.net, users can stream tracks, create playlists and share music with their friends within Dada's music community. All MP3 downloads on dada.net are high-quality and DRM-free which means they are i-Pod compatible and can be moved to any player. Dada is currently running a promotion where users who sign up to its music community can download 3 free MP3s. An upgrade to a Premium membership offers a one-time bonus of 10 free MP3s as well as a monthly pack of 15 MP3s for just $9.99 per month.
Ciara's Fantasy Ride debuted at number three on the Billboard Top 200 Album chart last week. The album features new music from the superstar including the hit single "Love, Sex, Magic" featuring Justin Timberlake. Fans can access high-quality MP3s from Ciara's entire catalogue as well as nearly two million tracks from other artist on Dada.net. Dada's rich catalogue makes it a fan favorite for discovering new music and creating playlists.
Free Music!
We've just launched a new promotion for all you Dada.net lurkers! Intrigued by our song catalogue (2 million songs from every genre!) but just haven't signed up yet? Well, we've made it impossible to say no. Join our Community and get 3 free MP3s as a thank you - just for signing up! There's nothing to lose! If you like what you hear (and we know you will), then sign up for a monthly subscription - and take advantage of our regular offer of 25 free MP3s (on top of your monthly 15 with $9.99 suscription - just 67 cents per track!)
What are you waiting for? We've got new music this week from Chrisette Michele, Sean Kingston, Ciara, the Datsuns and much more!
Dada Connects with Facebook
Starting today, you can begin logging into Dada.net with the new Facebook Connect option.
We have teamed with Facebook to give you access to your two favorite sites - with just one login!
If you already use Dada.net and also have a Facebook profile, you can easily link the two accounts. This will allow you to access Dada by simply logging into Facebook. To link your Dada and Facebook profiles, log into Dada and click on Account.
Once that's done (and it's easy!), you can interact with your friends on Dada and share on Facebook through your Wall and your friends' News Feeds. Dada.net will also be able to automatically post recent activity back to Facebook.
Create a Playlist!
Creating a playlist is a great way to discover and share your favorite Dada.net tracks with your friends. And, we are highlighting the best playlists created by YOU every week on our new emagazine, Music Bytes by Dada.
Here's how to get started! Create a playlist and you could see it spotlighted in Music Bytes next week!
1) Log onto your Dada.net account
2) Click the 'play' icon next to the song you want to add to your playlist and it will open in the Dada Player.
3) Continue to select all the songs you want to listen to - they will be automatically added to your Dada Player. Don't want a song to remain in your playlist after you have listened to it? Just delete it.
4) Once you've collected all the songs you want to include in your playlist, click "Add All Songs To Playlist." You will now be prompted to create a playlist which will let you name all the songs you just added.
5) Name your playlist and give it a description.
6) You will now see your just-created playlist in the 'Your Playlists' section of the Dada Player. Now, you can listen to it at anytime!
7) If you are listening to a new song and want to add it to an already existiing playlist, just click 'Add all songs to playlist.' But make sure you only have songs in the player that you want to add to your playlist!
8) You can also delete a playlist anytime!
Want to share your playlist with the entire community? Just add your playlist to your profile - make sure you log in and click on your username at the top right corner of the home page. When your profile page loads:
1) Click "Add/Remove Widget" at the top of the page.
2) Select "Music Widgets" and then "Playlist Widget."
3) Save your changes. Your playlist will now show on your page.
You can make as many playlists (with up to 100 songs per playlist) as you like!
We Are Launching A Magazine! Music Bytes by Dada
We are really excited to announce the launch of a new magazine at Dada.net!
Music Bytes by Dada is your new source for all the news about your favorite artists! Get music news, reviews and much more in your Music Bytes - updated daily with all the news you need to know! Music Bytes is also the place to access our Dada Spot videos - watch as artists like Rick Ross, Asher Roth and An Horse enter the Dada Spot and talk exclusively to Dada about their latest projects.
Get it!
Susan Boyle's Dream
Whose YouTube video has gotten more hits than President Obama's inaugural address? Frumpy, 47-year-old unemployed charity worker Susan Boyle's attempt at stardom in England.
As everyone knows by now, Susan Boyle was an unlikely contestant on the U.K. TV show Britain's Got Talent (similar to American Idol and also featuring Simon Cowell). Though the judges rolled their eyes at her when she took the stage, they were astonished at her amazing voice when she sang "I Dreamed A Dream" from Les Miserables.
20 million YouTube hits later and she's a global star and a favorite to win the prize. Boyle has also re-popularized the Les Miz soundtrack - the original cast recording of "I Dreamed A Dream" entered the U.K. singles chart this week and is available right here on Dada.net!
How to Create A Playlist
Did you discover some great music on Dada.net that you want to share with all your friends? All you have to do is create a playlist and they can listen away.
So, how do you get started creating a playlist? It's really easy -
1) Log onto your Dada.net account
2) Click the 'play' icon next to the song you want to add to your playlist and it will open in the Dada Player.
3) Continue to select all the songs you want to listen to - they will be automatically added to your Dada Player. Don't want a song to remain in your playlist after you have listened to it? Just delete it.
4) Once you've collected all the songs you want to include in your playlist, click "Add All Songs To Playlist." You will now be prompted to create a playlist which will let you name all the songs you just added.
5) Name your playlist and give it a description.
6) You will now see your just-created playlist in the 'Your Playlists' section of the Dada Player. Now, you can listen to it at anytime!
7) If you are listening to a new song and want to add it to an already existiing playlist, just click 'Add all songs to playlist.' But make sure you only have songs in the player that you want to add to your playlist!
8) You can also delete a playlist anytime!
Want to share your playlist with the entire community? Just add your playlist to your profile - make sure you log in and click on your username at the top right corner of the home page. When your profile page loads:
1) Click "Add/Remove Widget" at the top of the page.
2) Select "Music Widgets" and then "Playlist Widget."
3) Save your changes. Your playlist will now show on your page.
You can make as many playlists (with up to 100 songs per playlist) as you like!
Remembering Kurt Cobain
Hard to believe it's been 15 years since Kurt Cobain was found dead from a self-inflicted gunshot wound. Millions of fans around the world grieved the Nirvana frontman - the father of grunge music and Generation X's spokesman (all labels he hated) - when his body was discovered in Seattle on April 8, 1994.
When Nirvana burst onto the scene in the late 1980s/early 1990s, a shift in music was instantly born. The cheesy pop and hip-hop groups (think Milli Vanilli) and heavy metal hair bands had long ruled what was becoming a tired and uninspired music scene. Nirvana (Cobain along with Krist Novoselic and Dave Grohl) was something we had never heard before. They were the first band out of Seattle's growing grunge rock scene to make a big impact on the national scene.
After their debut album, 1989's Bleach, became an underground hit, Nirvana signed with a major record company. 1991's Nevermind went on to sell more than 10 million copies with the single "Smells Like Teen Spirit" becoming an anthem for Generation X. Nirvana was suddenly the biggest band in the world and Cobain was the king. However, he was never comfortable with commercial success and global fame and, also suffering from a heroin addiction that he repeatedly tried to kick without success, decided to end his life by committing suicide on April 5, 1994. His body was found in Seattle three days later.
A true musical genius. Very rare. RIP Kurt.
Enter the Dada Spot!
We've added a cool new feature here at Dada.net.
Want to get an exclusive and intimate look at your favorite artists? Well, join us in the Dada Spot! We're sitting down with all of your favorite Dada bands, asking them the questions you want answered and showing you the sometimes crazy results.
Erin McCarley and An Horse are in the Spot first - with much more to come. Check it out!
Pay to Play
The debate of subscription vs. ad-supported model has been going on since the dawn of online music services (you know, way back in the early/mid 2000s). Some services have you pay a monthly fee to get your music downloads while others don't have you pay anything but instead have ads all over the site that can interrupt your user experience.
Now comes news that Last.fm, formerly only an ad-supported model, is going to launch a subscription fee for users outside of the US, UK and Germany. For about $5 a month, users can sign up to Last.fm's radio service (Last.fm did formerly offer a monthly fee in exchange for no advertising).
More and more services seem to be moving away from ads. The change comes hot on the heels of last week's shuttering of Spiralfrog, an ad-supported model. Dada.net has always been a monthly subscription fee as you know, as have many other music services. It will be interesting to look at the Last.fm test and watch which type of service is more popular with users.
Which do you prefer?
Live from Austin, it's SXSW!
I'm here at SXSW in Austin, checking out some bands...
SXSW is a huge music festival where bands come from all over the world to play live and make it big. That means the city is overflowing with artists, bringing both the noise and the funk. And, soon, Dada will be bringing all the noisy funky goodness directly to you!
I'm talking to artists like Eric McCarley and An Horse. We're going to bring you their live interviews on our new Dada Spot page!
Stay tuned for all the Austin action and musical magic.
Dada.Net Invading SXSW!!!
I am excited to go to SXSW next week!
For those of you who don't know, SXSW is a huge music festival and trade show that takes place in Austin every year. I'm going with my Dada.net crew to hang out with bands and artists like An Horse, Landon Pigg, Cage The Elephant, Shiny Toy Guns, Inward Eye, Barcelona and many more! We're going to interview the bands and post the videos on Dada.net so you can get to know these great artists! Also, Jen and I will be Twittering all week from Austin so follow our updates at AriDada and JenDada. We'll give you all the music news and gossip from Austin just as if you were there...
What's New with Dada.net's Community
We've made some exciting changes to Dada.net's Community pages!
We have two new tabs: Music and Playlist. The Music tab shows you what your friends are listening to, while the Playlist tab lists the Community's most popular playlists.
These new features will help you find and discover new music. Log onto the Community now and take a look (and listen)!
Social Networking More Popular Than E-mail
I read in Billboard.Biz today that social networking has overtaken e-mail as the most popular activity on the internet. 67% of internet users use social networking while just 65% use e-mail.
It makes sense. I can e-mail on Facebook and MySpace as well as do everything else those sites offer. I still have a separate e-mail account though and I expect most people do. Which do you check more often - your e-mail account or your social networking page?





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